ICT Engineers Provide On-Site Technical Support at Customer Factory in India

ICT recently sent its professional engineering team to a customer factory in India to provide on-site technical support for a new SMT production project. During the visit, ICT engineers helped the customer complete equipment installation, line setup, and initial production preparation, ensuring that the SMT machine and related systems were ready for stable operation.

At the factory, ICT engineers worked closely with the customer’s technical team to install and adjust the equipment according to production requirements. They checked machine performance, optimized key parameters, and guided the customer through daily operation procedures. In addition, ICT provided practical training for the customer’s engineers and workers, covering equipment operation, basic maintenance, troubleshooting methods, and safety precautions. This hands-on training helped the team better understand the SMT production line process and improve their confidence in managing the line independently.

Through this on-site service, ICT once again demonstrated its strong commitment to global customer support. By combining professional installation assistance with systematic technical training, ICT helps customers improve production efficiency, reduce operational risks, and build stronger manufacturing capabilities. In the future, ICT will continue to support customers worldwide with reliable SMT solutions and timely technical service.