I.C.T Engineering Team Provides Full Technical Support for Global Customers

I.C.T continues to strengthen its global technical service system by providing customers with comprehensive support before, during, and after equipment delivery. With an experienced engineering team and full English communication ability, I.C.T helps customers complete installation, training, and production startup more smoothly.

The I.C.T overseas technical support team includes more than 20 professional engineers. According to each customer's project requirements, factory conditions, and production goals, our engineers provide customized support plans for SMT, DIP, coating, and other electronics manufacturing projects.

For daily technical needs, I.C.T offers 24/7 online support through phone, email, remote assistance, and video meetings. Even during weekends and public holidays, engineer duty arrangements are available to help customers solve technical issues in time.

For projects that require on-site service, I.C.T can send engineers to the customer’s factory for equipment installation, commissioning, process adjustment, operator training, maintenance guidance, and production startup support. In some regions, I.C.T also works with reliable local partners to provide faster and more convenient service.

I.C.T is not only an equipment supplier. We are committed to becoming a trusted long-term partner for customers, supporting their factory growth with reliable machines, professional engineering service, and continuous technical support.