I.C.T Global Technical Support for Wave Soldering Machine in Philippines

Ensuring Customer Satisfaction through Professional Overseas After-Sales Support

In April 2024, Lucas, one of our seasoned engineers, embarked on a journey to the Philippines to provide after-sales support to a prestigious client.  This client, a Japanese corporation specializing in the production of digital set-top boxes and RF-related products, holds stringent standards for equipment performance.  Having procured our Wave Soldering Machine W2, they entrusted us with meeting their production needs.

Upon arrival at the client's factory, Lucas wasted no time in assisting with equipment setup and fine-tuning.  Adhering meticulously to the client's product specifications, he meticulously calibrated the wave soldering machinery to ensure optimal performance.  Lucas's expertise and dedication ensured that every aspect of the installation and debugging process met the client's exacting requirements.

The client's high standards for equipment performance were met with I.C.T-W2 wave soldering machine, demonstrating once again the reliability and quality of I.C.T smt equipment. This successful collaboration underscores our commitment to serving high-end clientele, with a focus on meeting their specific needs.

At I.C.T, we take pride in offering comprehensive solutions to global customers.  From SMT pick and place machines to PCB wave soldering machines, we provide a full range of SMT/DIP/Coating line equipment.  Moreover, our dedication to customer satisfaction extends to providing on-site installation and support services, ensuring our clients can  integrate our solutions into their production.

With I.C.T as your reliable dearest partner, you can count on professional overseas after-sales support that goes beyond expectations.